Refund policy

We accept returns within 14 days of delivery.

To be eligible for a return, items must be:

• Unworn and unwashed

• In original condition

• Free of stains, odors, or damage

Non-returnable items
Because each item is made to order, we do not accept returns for:

• Incorrect size selection

• Change of mind

• Orders placed by mistake

Damaged or incorrect items
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with:

• Your order number

• Photos of the issue

We’ll make it right with a replacement or refund.

How to start a return
Email us at: Plainnexhelp@gmail.com
Include your order number and reason for return.

Refund timing
Refunds are issued to the original payment method once your return is approved.